• Bachelor’s Degree OR demonstrated capability to perform job responsibilities with a combination of a High School Diploma/GED and at least four (4) years of previous related work experience.
• One (1) year experience in managing projects and/or programs
• Proficiency in Sabre Interact applications for reservations and ticketing
• Proficiency in all Microsoft Office applications and very strong proficiency in Excel
• Distinctive problem solving and analytical skills with attention to detail and troubleshooting
• Excellent verbal and written communication skills; ability to present complex information in meaningful ways to audiences of diverse skill sets
• Ability to synthesize information, generate compelling insights, and formulate recommendations to leadership
• Sound decision making ability, analytical reasoning and organizational skills with the ability to successfully complete multiple tasks simultaneously

• Agile and flexible to manage and contribute to multiple tasks simultaneously
• Ability to work well with others as part of a team
• Ability to work well under pressure, meet deadlines and adapt quickly to changing information and priorities
• Excellent verbal and written communication skills, including a strong attention to detail
• Available for occasional overnight travel (20%)
• Must pass a ten (10) year background check and pre-employment drug test
• Must be legally eligible to work in the country in which the position is located
• Authorization to work in the US is required, this position is not eligible for visa sponsorship

Preferred Experience and Qualifications

• Two (2) years’ experience in managing projects and/or programs with multiple Stakeholders
• Proficiency in Native Sabre and other applications
• Proficiency in Visio, Microsoft Project or any other Project Portfolio Management (PPM) tool
• Strong proficiency in computers, computer coding, and computer languages
• Airline or related industry experience
• Strong teamwork skills
• Self-motivated and the ability to work with little supervision

Crewmember Expectations: 

• Regular attendance and punctuality
• Potential need to work flexible hours and be available to respond on short-notice
• Able to maintain a professional appearance
• When working or traveling on JetBlue flights, and if time permits, all capable crewmembers are asked to assist with light cleaning of the aircraft
• Must be an appropriate organizational fit for the JetBlue culture, that is, exhibit the JetBlue values of Safety, Caring, Integrity, Passion and Fun
• Promote JetBlue’s #1 value of safety as a Safety Ambassador, supporting JetBlue’s Safety Management System (SMS) components, Safety Policy and behavioral standards
• Identify safety and/or security concerns, issues, incidents or hazards that should be reported and report them whenever possible and by any means necessary including JetBlue’s confidential reporting systems (Aviation Safety Action Program (ASAP) or Safety Action Report(SAR))
• The use of ChatGPT or any other automated tool during the interview process will disqualify a candidate from being considered for the position.

Equipment:

• Computer and other office equipment

Work Environment:

• Traditional office environment
• Present for core business hours which may increase based on fluctuating workloads and if time permits

Physical Effort: 

• Generally not required, or up to 10 pounds occasionally, 0 pounds frequently. (Sedentary)