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DescriptionAt United, we have some of the best aircraft in the world. Our Technical Operations team is full of aircraft maintenance technicians, engineers, planners, ground equipment and facilities professionals, and supply chain teams that help make sure they’re well taken care of and ready to get our customers to their desired destinations. If you’re ready to work on our planes, join our Tech Ops experts and help keep our fleet in tip-top shape.
Job overview and responsibilities
This position is required to supervise (GSE) ground service equipment operations at United staffed maintenance operations. Responsible for the local maintenance planning and execution; productivity, accountability and dependability program execution and (SLA) service level agreement compliance delivering the optimum level of GSE in support of safe and reliable airline operations. Partners with all local customer bases ensuring positive customer relations and service level goals achieved. Maintain a positive working together relationship among co-workers and customers.
- Supervises team performance and execution against all division and corporate maintenance objectives
- This includes maintenance customer service level agreement (SLA) compliance, maintenance cycle time, all in service level goals / tolerances, planned and preventative maintenance program compliance
- Leads efficient and effective team maintenance operations in a positive, productive and safe work environment
- Supervises maintenance productivity, coordinates technical training, manages employee dependability issues, supports team recognition program and supports employee accountability programs in accordance with policy
- Manages accurate and effective customer reporting and communication programs while sustaining positive customer service and effectiveness ratings
- Leads safe and environmentally compliant maintenance operations
- Supports all safety / OSHA, environmental and training programs compliance
- Supports safety mitigation programs and leads investigations that support root cause analysis of accidents, injuries and incidents involving ground service equipment or team personnel
- Maintains proactive communication and positive relations with maintenance team and customer group stakeholders
QualificationsWhat’s needed to succeed (Minimum Qualifications):
- High School Diploma or GED/Education equivalent
- Post-secondary education in a technical or maintenance-related field, or equivalent work experience
- Valid state-issued driver’s license and good driving record
- Minimum 2 years’ experience in a maintenance- related role including working knowledge of diesel, electric and gasoline motors
- Knowledge of planning and execution of maintenance operations and leading a team of maintenance personnel
- Advanced computer skills
- Possess related technical knowledge
- Must be legally authorized to work in the United States for any employer without sponsorship
- Successful completion of interview required to meet job qualification
- Reliable, punctual attendance is an essential function of the position
What will help you propel from the pack (Preferred Qualifications):
- Experience supervising union-represented employees
- Experience using Fleet Focus software
- Associates or technical degree in a related field
- ASE Certification
- Prefer knowledge of GSE-related maintenance operations
The base pay range for this role is $126,310.00 to $154,378.00.
The base salary range/hourly rate listed is dependent on job-related, factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards.
You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges.
United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodationsunited.com to request accommodation.","industry":"Industry